Ujene by Project Upskilled is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We encourage you read the information in it’s entirety, we do not sell your private information, we aren’t backed by advertising therefore we are on your side when it comes to private information. We don’t disclose anything to 3rd parties, we only use your information and data for our in-house services. IF we do need to disclose your information to a 3rd party we will tell you in full what info and exactly what it’s used for and will only go ahead if you agree, No exceptions. – Furthermore, if the Government requires information for the purposes of investigating an illegal act committed whilst using our services we will meet our legal obligations, otherwise, it’s all secure.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and credit/debit card numbers.
This Personal Information is obtained in many ways including Interviews, correspondence, by telephone, by email, via our website www.projectupskilled.com from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorized third parties.
We collect your Personal Information for the primary purpose of providing our services to you or, providing information and marketing to you for related courses or products ONLY, we do not require to disclose to 3rd parties but if we do we will ask permission prior if we can and what for, you have to agree. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it and you have to agree.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorized by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorized by law
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years for legal reasons, you might also want it later on.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Ujene by Project UpSkilled will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time only in favour of you the customer and is available on our website.
Project UpSkilled Pty Ltd
ABN: 15 624 453 970